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Contact Us

Don’t forget that your username and password are case sensitive. Try entering them again if you think you might have made a mistake. If you still can’t login, you can get your details emailed to you by clicking the button.

Withdrawing your money from Mecca Bingo is really easy. All you have to do is click on My Account once you have logged in, click Cashier and then click Withdrawal. Then, it’s just a case of following the on-screen instructions. The minimum amount that you can withdrawal is £10 (except when you are closing an account). Please note withdrawals can take between 1 to 3 working days to appear in your account depending on who you bank with.

We automatically put the sign up bonus in your account within an hour of you spending your first deposit on bingo. If your deposit isn’t there please check that you have played through all of your deposit. Also, please double-check that you have played on bingo and eligible games. We’re sorry that some games don’t qualify for the Sign Up Bonus. You can find them in the Sign Up Bonus terms and conditions.

All you have to do is hit the Join Now button. From there it’s really easy; just follow the step by step guide. Please make sure all your details are correct, if you make any mistakes your account may be suspended while we verify your details. Don’t forget, you have to be over 18 to open an account with Mecca Bingo.
Depositing into your Mecca ccount is really easy. All you have to do is click Deposit in the My Account section. The smallest amout you can deposit at one time is £5. You can use any of these: Credit / Debit cards: VISA, Mastercard, Maestro. Others: VISA Checkout, PayPal, paysafecard. Payments will appear on your statement as 'MECCA'.

There are 2 easy ways to find your local club. Use our handy club finder and type in your postcode or local area. Click the nearest club button on the club finder and let your device's GPS do all the hard work.

The times and prices for sessions change between clubs. To find out the most up to date information check your local club page.
The staff at our clubs are happy to help and will always try to answer your questions. To find out the most up to date information check your local club page.

Customer service is our number one priority and we’re committed to providing you with the very best experience.

You can speak to us anytime by clicking the 'Chat with an expert' button in your screen's bottom right-hand corner.

You can also take advantage of the following ways to control your account, so you can continue to enjoy playing on our site.

We have tools to help you manage how much you spend, how long you play for or if you wish to take a break from playing. You can apply these to your account by following these steps:

  • Log into your account
  • At the top, right hand corner of your screen, you will see the account icon
  • Click on the account icon and select responsible gambling, then choose tool that is appropriate for you
  • Follow the steps to apply this tool to your account

You can also contact us in the following ways:


Chat with an expert anytime by clicking on the speech bubble icon in the bottom right-hand corner of the screen.


7 days a week from 8am - 8pm

From the UK: 0800 083 1988

From abroad: +441200309561


Customer Services

Mecca Bingo,

TOR, Saint-Cloud Way

For all press enquiries please contact

Unfortunately this team does not have access to customer accounts. For all customer enquiries please use the options above.