Withdrawing your money from Mecca Bingo is really easy. All you have to do is click on My Account once you have logged in, click Cashier and then click Withdrawal. Then, it’s just a case of following the on-screen instructions. The minimum amount that you can withdrawal is £10 (except when you are closing an account). Please note withdrawals can take between 1 to 3 working days to appear in your account depending on who you bank with.
We automatically put the sign up bonus in your account within an hour of you spending your first deposit on bingo. If your deposit isn’t there please check that you have played through all of your deposit. Also, please double-check that you have played on bingo and eligible games. We’re sorry that some games don’t qualify for the Sign Up Bonus. You can find them in the Sign Up Bonus terms and conditions.
There are 2 easy ways to find your local club. Use our handy club finder and type in your postcode or local area. Click the nearest club button on the club finder and let your device's GPS do all the hard work.
Customer service is our number one priority and we’re committed to providing you with the very best experience.
Get in touch with our amazing team via Live Chat, where our customer champions will be on hand to deal with your queries seven days a week.
You can also contact us by email 24/7, however, as our Teams are currently dealing with a large number of contacts, we would like to take a moment to remind you of the various ways that you can take control of your account yourself, to continue to enjoy playing on our site!
We have tools to help you manage how much you spend, how long you play for or if you wish to take a break from playing. You can apply these to your account by following these steps:
- Log into your account
- At the top, right hand corner of your screen, you will see the account icon
- Click on the account icon and select responsible gambling, then choose tool that is appropriate for you
- Follow the steps to apply this tool to your account
You can also contact us in the following ways:
Chat online - 7am - 10:15pm seven days a week
Got a question? Slide into our DMs!
7 days a week from 8am - 8pm
From the UK: 0800 083 1988
From abroad: +441200309561
TOR, Saint-Cloud Way
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